DO NOT BUY ELECTRONIC GOODS FROM ARGOS, Hey everyone, the citizens advice can put your cases through to trading standards who will get your money back! 8 Posts. and would get back to me. I then received a delivery on the following Wednesday. Will do that, but has anyone else experienced the same with Argos? Tell me is this the way that such a large corporation should behave and are they even acting legally. ", Another shopper asked: "Perhaps you can return the 140 you have taken from my account with no order created? And finding it uses more power than a laptop! 1 ACCEPTED SOLUTION. He was asked my name and i said justin oneill. How do I stop the payment as I didn't actually place an order! You should have received a confirmation email within 2 hours of placing your order. my daughter bought an mp3 player but i couldnt find the recit to take this product back as it went falutey i then just took in and she said thats your own falut you should look after your i was affended by this behaver but i thought to leave the shop as i would get arrested for being angrue my daughter then is to never sahop at argos again her grandma was disapointed and want to takew things ferther she new they would just laugh so she let it. Yesterday afternoon at approximately 2pm (5th September) I placed an order via the Argos website for 2 sofas amounting to 400. argos taken money but no order confirmation I asked whether in the circumstances they were willing to offer any compensation. argos taken money but no order confirmation I questioned whether it was normal practice for them to take money for goods they were not actually prepared or able to supply. This can take up to 7 working days. Argos.ie is 1990s, All charges were corrected this morning. Their site hasn't worked properly for months. By this time i was getting very angry with being messed around again rang the operators and after an even shorter chat with the operator where i admit my tone was a little terse i was put on hold again and after about a minute finally got through to the escalation team. This time, when I asked to speak to a manager, I was told that I had come through to 'customer services' and "we are all managers here" - YEAH RIGHT! Environmental Issues, Home Automation & Internet of It says it was in stock at my local store so I tried to pay for it to then pick up at my store today. Uncategorized ; June 21, 2022 argos taken money but no order confirmation . Thank you so much for your replay . Called BOI, they cant find the issue on my side, so has to be Argos. I didnt purchase the item, have no order confirmation for it but the payment has still been taken from my bank but is marked pending in my PayPal. And I will never EVER be buying anything from ARGO'S again! no returns accepted. I was told all line managers had finished their shifts and i would have to ring again in the morning. Please rest assured that the payment wont be taken and we'll automatically cancel the pending amount within 24 hours. Will I need to wait at least 17 working days? I demanded to speak to someone else and was put through to the woman who sits opposite 'Lisa', in the escalations department. After assuring her that it was them who had terminated the call which she denied and a short 2 way banter ensued with her not wanting to take responsibility. If you have a new account but are having problems posting or verifying your account, please email us on. Turning it on, and testing it?! I cannot believe that I was naive enough to think that this was my long awaited refund, perhaps with an apology at the very least, maybe even a goodwill gesture. Very clever! I therefore opted to take the offending item to my local store and get the refund done there. It could not have been plainer that the days of, 'the customer is always right' are long gone, instead having been replaced by Argos with, 'sc**w the customer and see how much extra money we can make from them'. If you didn't get the confirmation email, it's likely something went wrong and the order was not placed. The employee took my order and same again asked me to spell my name. Now I don't have the money to get the correct item I need! two items of the same product which is Indesit IWB6113 Washing Machine - which does not seem to exists. I WENT FOR THE EXCHANGE BUT WHEN I COLLECTED IT FROM THE COUNTER IT WAS A BLACK USED IPOD COVERED IN SCRATCHES BUT PACKAGED AND CATALOGUED TO LOOK LIKE NEW STOCK, I SUPPOSE IT WAS JUST LUCK THAT I HAD OPENED IT IN THE STORE AND NOT WHEN I RETURNED HOME. Not to mention surfing, skiing. I went to Argos to buy a bed, then went to the counter and placed my order. I contacted the courier company and spoke with a very reasonable person (who shall remain nameless as I don't want them sacked for telling the truth). Solved: Argos Payment Authorisation - PayPal Community We've asked Argos if these shoppers will be refunded automatically, or if customers need to get in contact, and we'll update this article when we know more. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Please feel free to write in and let us know that you dispute our decision (the fact that she was much easier to deal with than 'Lisa', did not make the situation any easier). If you have any further queries on this, you can find our contact details here, Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. I was amazed to say the least the operator then checked to see the current stock ability of the items and said everything was now sold out and therefore unavailable.
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