Affix the return shipping label to the outside of the box. If Academy verifies the purchase, we will give you a refund of the purchase price in the original form of payment, or an even exchange of the merchandise. Well, now you can. In some cases though, returning custom shoes by mail has to go through the following steps. Crocs products are covered by a 90-day warranty. If the received Merchandise is not the one required, it will be exchanged without charging the customer the, We do not have an inspection service upon receipt, but we offer exchange when needed. If for any reason you are not satisfied with the product, we are here to help. Pretty handy, especially since they allow you to return items at practically any point in the products lifespan. courier to collect your return item, unless there is defective problem or product quality problem, otherwise all returns would have an additional HK$50 delivery charge. If you do not have a receipt or it is past the 90-day window, we cannot replace your item, but we would love to help you find a new pair. Brand Fashion You can apply for a return or item exchange from after the item has been shipped to within 7 days after the item's arrival by clicking the return/exchange button at 'My Gmarket' Page. If the items have been worn or you dont have a receipt, we will gladly make an exchange or offer you store credit for the current retail price. Items purchased as part of the Buy One, Get One 1/2 Off promotion will result in adjusted refund or exchange amount. If you find yourself not liking the style or fit, or simply change your mind, come back to see us at any time. As I wrote about here, they can also look up your purchase using the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email or registry number.. Crocs Online Store promises to provide you with a 14-day Unconditional Returns Service within 14 days after the receipt of your purchase (as determined by the date of signing for the purchase). You've just added this product to the cart: Valid total is determined after discounts are applied and does not include any applicable taxes. No problem! Exchange within 45 days from purchase date. Please bring your return item to Crocs Retail Store (the one you selected to pick up the order), and ask the staff for a return request. We will evaluate your request and determine whether the product will be replaced, returned or the purchase price credited (including shipping . All home delivery or S.F. You may return your Crocs.com purchases for refund or exchange by mail or at an official Crocs-owned retail store or kiosk. Unless the product is flawed or any quality defected, all returns orders will be charged HK$50 as return delivery fee, and the charge will be deducted from the total refund amount which will be revealed on the Return Request Confirmation email. Crocs maintains a return policy that is convenient and quick. If you have any doubts or concerns, send an email to Afterpay at [email protected]. . Additionally, customers should be aware that Crocs offers a 90-day warranty so that they can be compensated if Crocs prove to be defective within 90 days of purchase. Note: if your order number ends with "EQL", you will need to contact Customer Service for order updates. To arrange an exchange, contact Shoe Carnival customer support at 800-430-SHOE (7463). We do not have a PICK-UP service from the branch, only delivery. This soft, comfortable, lightweight, non-marking and odor-resistant foam gives Crocs their unique texture. Are Cheap Pregnancy Tests as Reliable as Expensive Ones. However, consumers of all ages benefit from the unique footwear manufactured by this company. Count on us to find and get them for you. Crocs will even cover the return shipping costs for items that are returned within 45 days of purchase. Upon receipt of your return, we'll deduct a return processing fee of $7.95 from your return order refund. An expedited order placed before 11 AM CT Monday-Friday will be shipped out the same day.

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