- was just going to say 'raised' doesn't necessarily mean 'increased', probably more in the sense of 'he raised a point at the meeting', ie applied/caused to occur. Parcelforce/customs query: What is "revised custom charge raised"? - Reddit Track Your Parcel | Parcelforce Worldwide Based on this information where charges are due, the Customs charges raised will be triggered. Incoming packages arriving in the U.K. are subject to customs clearance before they can be delivered to the recipient. I sent two packages in July, the first class mail got to the customer in 7 days, the priority took 2 months. I have had this happen once before and it turned out that the Buyer was the Husband. It's a card, they don't e-mail the reference number, or phone with it, the reference number is on the card. The OP said that the parcel had "cleared Customs" after Customs charges were raised and revised, which suggests the Buyer did, in fact, pay the Import Duty. Customs staff have taken a look at the contents of the parcel and have decided that the value is either higher or lower and now the charges are revised. Suspect its a typo- ie they meant to charge you 30 but were about to charge you 3000 or similar. The "Revised Customs charges raised" tracking update from Parcelforce means that the package has incurred custom tax and duties charges which have since been revised. It's with Parcelforce and the list of actions is long - customs charges raised, revised customs charges raised, cleared customs, sorted, at delivery hub, delivery attempted but refused, awaiting payment of customs charges. If no more info, mail your customer quickly, he/she may be able to turn it around if they went to the wrong address or something like that. Parcelforce Tracking: "Awaiting Payment of Customs Charges" Royal Mail "Item Retention" - Meaning? They will have left a card detailing what they have done with it and the next steps you need to take, Not collected by addressee - return to sender, Addressee advised to pick up from Post Office, Not collected by addressee - return to sender+Not collected by addressee - return to sender, Returned to sender - Customs charges unpaid+Returned to sender - Customs charges unpaid, Collection attempted - customer not available. All Rights Reserved, Tracking description - waiting customs clearance. This does not include the taxes and duties levied by customs. Cookies help us improve your Parcelforce Worldwide online experience. Normal deliveries and collections will take place today, Sign up today to get the latest offers and discounts, Parcelforce Worldwide 2023. Gassing Station | Computers, Gadgets & Stuff | Top of Page | What's New | My Stuff, 1998 to 2023 CarGurus UK Limited, All Rights Reserved, PistonHeads is a registered trademark of CarGurus Ireland Limited, CarGurus UK Limited, c/o Legalinx Limited, 3rd Floor, 207 Regent St, London W1B 3HH, United Kingdom. The package is then released to be forwarded on to you. What the **** is goin on omg this parcelforce, I m very sad with this parcelforce. Or, find out more about cookies. Transaction Detail Screen. . Your parcel is being held in our delivery depot awaiting payment of customs charges. I'm guessing, but maybe they made a mistake, and corrected it?! This can cause the charges to go up or down from the original charges that were raised. otherwise you'll need to do it yourself by calling them.In customs the revised charge was raised. You are using an out of date browser. You will normally receive your package within 24 to 48hrs of receiving the update. And the most worst part of that - you have to refund in full. A letter will be sent to the recipient if charges are due. You might want to hope that there is no invoice in the package stating the $430 you paid when the export sticker will have $100 on it. 1 Post. Your customer might not have been aware of the VAT or custom duties charged on delivery. Parcelforce Tracking Status Advised - Guide When I received the email saying that my parcel C******* had been refused, I was away from the house and could not quickly check which parcel it referred to. For a better experience, please enable JavaScript in your browser before proceeding. It means that Customs have decreed there is VAT to pay on the item. Save my name, email, and website in this browser for the next time I comment. Track Your Parcel | Parcelforce Worldwide Home Receiving a parcel Parcel Delivery Track your parcel Track your parcel Your parcel: EH062344350GB Part of consignment: EH062344350GB Your parcel has been returned to the sender. Please check the tracking details below for further details. Therefore the parcel will come back to you. She was even happy to wait an extra few days until I was able to change them up for her. They should have had a card through the letterbox, (not e-mail) to pay the fees, they can then decide how to pay.. sometimes the card is lost, but with all the current postal strikes, it may not have actually been posted through the letterbox, lots of things are going astray, and a card for payment of customs, will be way down the list for delivery. "Revised Customs charges raised" - Page 1 - PistonHeads (Parcelforce), Parcelforce Tracking: Awaiting Payment of Customs Charges, Order Information has Been Transmitted to DPD, Parcel Processing at Final Carrier Hub APG Tracking, Shipping Information Received by APG Tracking Guide. Remember, this is just the fee to Parcelforce. Making a compensation claim Refunds for late delivery Received from customs Delivery Handed to Royal Mail Explaining your customer service report Returned to sender - Customs charges unpaid: Revised Customs charges raised: Second delivery attempt scheduled: Secure PIN validation not possible: Secure parcel tracked out of depot: Sorted: Sorted for export: Tracked in destination country . We often link to other websites, but we can't be responsible for their content. You must log in or register to reply here. However, you can dispute the charges if you have sufficient evidence that an error has occurred, by contacting the UK Border Force directly. I suspect there were customs and handling charges they weren't aware of to be paid before delivery and they just wouldn't pay. I have done my research and been told that these facilities takes care of foreign outwards and inwards shipments. Our driver has now left our delivery depot and your parcel is scheduled for delivery today, Addressee requested delivery to new address+Addressee requested delivery to new address, Prepared for export by air. In other words, customs will revise the amount of taxes and/or duties owed based on their inspection of the package. This means that every time you visit this website you will need to enable or disable cookies again. Your parcel is now at a major UK airport and is undergoing final preparations before leaving the UK, Awaiting clearance - information needed from addressee+Awaiting clearance - information needed from addressee, Your delivery today - SMS sent to coll contact+Your delivery today - SMS sent to coll contact, Addressee advised to collect from Parcelshop, Delivered to neighbour - SMS sent to recipient+Delivered to neighbour - SMS sent to recipient, Your delivery today - Email sent to recipient+Your delivery today - Email sent to recipient, Tracked in intermediate/destination country, Leave with neighbour - SMS request from recipient+Leave with neighbour - SMS request from recipient, Parcel despatched - Email sent to coll contact+Parcel despatched - Email sent to coll contact, Delivery to be scheduled - premises closed, Collection attempted - customer not available+Collection attempted - customer not available, Returned to sender - Customs charges unpaid, Next working day delivery - SMS request from recipient+Next working day delivery - SMS request from recipient, Delivery attempted - SMS sent to recipient.